The incident and follow-up videos were posted to the account anonymoussss_ss and have garnered more than 13 million views since they were uploaded this weekend.
It starts off with a video of the woman’s boyfriend facing the hotel manager before he stepped away and said he wanted the police to arrive. The manager then claimed that the two were “disturbing the receptionist,” but the woman denied it and insisted that the receptionist “gave [them] attitude first.”
The manager repeatedly told the woman to be quiet before her boyfriend walked out of the hotel lobby, slamming through the door.
The second part of the video picks up where the previous video leaves off. The woman follows the manager outside where he confronts the woman’s boyfriend.
“Don’t push on my door. I don’t know who the fk you think you is, but don’t push my door, brother,” the manager said to the man. “I will take 20 years of military and beat your a. Now, don’t you ever disrespect nobody in this hotel.”
The woman said she was recording a video and the manager turned his attention to her, telling her to get off of the hotel property because the two were “cussing at the receptionist.”
The video ends with the woman telling the manager to give her some space and the manager walking away.
The TikTok user posted a follow-up video that showed a paragraph of text explaining her side of the story.
She claimed that the couple stayed the night at the hotel with her boyfriend’s father, but his father “was really messed up on drugs.”
The explanation continued and stated that the couple decided they should call the police for help. They didn’t want officers to arrive without hotel staff knowing about the situation so they told the receptionist what happened.
“She was ‘blaming’ us saying stuff like ‘you really want to call the cops on you dad’ so we said yeah,” the explanation read. “After a while of her saying that she called her security.”
Since posting the videos, the opinions from viewers were mixed.
“She thought people would back her up,” one TikTok user wrote.
Another wrote, “Good manager! Standing up for his employees!”
However, a few TikTok viewers sided with the couple.
“If I was his boss, he’d be fired. I don’t care what they did, this is highly unprofessional,” one viewer wrote in the comment section.
“Yeah this manager is out of line.” another TikTok user wrote. “Y’all seem chill, they just don’t want the cops called for whatever reason. Dude needs anger management.”
A TikTok user shared their experience of working at a hotel and said they shouldn’t have been treated as they were.
“This is an example of power-tripping security,” they wrote.
Newsweek has reached out to @anonymoussss_ss for further comment but did not hear back by press time.